At Future Techub, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, please review our policy below for returns and refunds.
Return Eligibility
- Customers may request a return within 7 days of receiving the product.
- The item must be unused, in its original condition, and in the original packaging.
- Proof of purchase (such as order confirmation or receipt) is required for all returns.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, damaged, or altered after delivery
- Items returned after the 7-day return window
- Products without original packaging or missing components
Return Process
To initiate a return:
- Contact us at [email protected] within 7 days of delivery
- Provide your order details and reason for return
- Our team will guide you through the return instructions
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Inspection and Approval
- Once we receive your returned item, it will be inspected within 2–3 business days
- We will notify you regarding the approval or rejection of your return request
Refunds
- If your return is approved, your refund will be processed within 5–7 business days
- Refunds will be issued based on the original payment method or mutually agreed method
- Shipping charges (if any) are non-refundable unless the return is due to our error
Damaged or Incorrect Items
- If you receive a defective, damaged, or incorrect item, you must notify us within 48 hours of delivery
- We will arrange a replacement or full refund at no additional cost
Late or Missing Refunds
- If you have not received your refund within the stated time frame, please contact us at [email protected]
- We will assist you in tracking the status of your refund
Cancellations
- Orders can only be canceled before they are processed or shipped
- Once the order has been dispatched, cancellation requests will not be accepted
Contact Us
For any questions regarding returns and refunds, please contact:
Email: [email protected]